These Terms of Use ("Terms") constitute a legally binding agreement between you (referred to as "Service Provider," "you," or "your") and Prolyncs ("we," "us," or "our") governing your use of the Prolyncs Online Appointment Management System ("the Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Prolyncs: Prolyncs.com, BookBarber.ca, Bookmakeup.ca, booknails.ca, Prolyncs INC, its affiliated partners and employees.
Service providers: Those who sign up on prolyncs.com business platform and their staff members and publish their business services on Prolyncs website.
Customer/End Users: Any user who signs up on Prolyncs Customer Portal to get book Business services offered by the service providers.
Third Party/Partners: The third party service providers that Prolyncs use for delivering the services Prolyncs offers such as Stripe Payment Processing, Twilio, sendgrid email & text reminders.
User Accounts: Customer or End User, Service Provider user, Employees user & Prolyncs Administrators.
Business Services: All types of services, offerings and classes listed on Service providers Prolyncs business page.
Service Provider may access and use the Service solely for the purpose of managing appointments and related tasks in their business operations.
Service Provider agrees to provide accurate and complete information during registration and to keep such information updated.
Service Provider is responsible for maintaining the security and confidentiality of their login credentials and account information. Any activity occurring under Service Provider's account is their sole responsibility.
Authorized Use: Users are granted non-exclusive, non-transferable access to Prolyncs for the sole purpose of managing appointments and related tasks within the scope of their services. Usage beyond this scope is strictly prohibited.
Accurate Information: Users are responsible for providing accurate, up-to-date information about their services, including service descriptions, availability, pricing, and any other relevant details.
User Privacy and Data Protection: Users must handle client information with utmost care, adhering to all applicable data protection laws. Client data collected through Prolyncs may only be used for appointment management purposes and must not be shared or exploited without explicit consent.
We reserve complete and sole discretion concerning the operation of the Prolyncs Website. We may, among other things:
delete an email or private message if an End User has not accessed it within the time established by our policies;
make available to third parties information relating to the Prolyncs Website and End Users (subject to the limitations defined in our Privacy Policy);
withdraw, suspend or discontinue any functionality or feature of the Prolyncs Website; and
review uploaded files, forums, chats, and user submissions and authorised restrictions on access thereto
All User accounts of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
Harass or mistreat other users of our Site;
Violate the rights of other users of our Site;
Violate the intellectual property rights of the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent;
Submitting any inaccurate information, committing fraud or falsifying information in connection with your Prolyncs account;
Post any material that may be deemed inappropriate, copyright or offensive;
Infringes copyrights of Prolyncs website or third parties
Using any End User or Service Provider information from the Prolyncs Website for any commercial purpose, including, but not limited to, marketing;
Transmit computer viruses that could affect other users and services.; or
Accessing, monitoring, tracking or copying any content or information including personal information of others.
Users shall use Prolyncs solely for the purpose of managing appointments and related activities within the scope of their services. Any usage beyond this scope is strictly prohibited.
Accurate Information: Users must provide accurate and up-to-date information about their services, availability, and any associated costs to clients using the software.
If you provide any information that is untrue, inaccurate, not current or incomplete, or Prolyncs has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete.
User Privacy: Users shall respect the privacy of clients and refrain from sharing or exploiting client information for purposes other than appointment management. Users must comply with all applicable data protection laws and obtain necessary consents from clients.
No Manipulation: Users shall not manipulate appointment data or engage in any activities that could compromise the integrity of the platform, including unfair prioritization of certain clients.
Competitive Practices: Users must adhere to fair competition practices and not engage in activities that unfairly disadvantage other service providers or misrepresent their own services.
Prohibited Content: Users shall not upload, transmit, or display any content that is unlawful, offensive, defamatory, or harmful to others.
Intellectual Property: Users must respect intellectual property rights and shall not use copyrighted materials without proper authorization.
No Malicious Activities: Users shall not introduce viruses, malware, or any harmful software that could disrupt the functionality of Prolyncs or its users' devices.
Unauthorized Access: Users shall not attempt to gain unauthorized access to accounts, systems, or networks related to Prolyncs. Any form of hacking or unauthorized access is prohibited.
Transparent Communication: Users must maintain transparent communication with clients regarding their use of Prolyncs, its capabilities, and any potential limitations.
Professionalism: Users shall use Prolyncs in a professional manner, maintaining the highest standards of conduct and customer service.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site, app or service. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
When utilizing Prolyncs, the online appointment management software, service providers ("Users") retain ownership rights to their services while adhering to the platform's terms and conditions. Users maintain full control over the services they offer through Prolyncs, including the scope, quality, and pricing of their offerings. Users are responsible for ensuring that their services comply with all applicable laws, regulations, and industry standards.
However, it is important to note that while Users maintain ownership of their services, Prolyncs and its associated features, functionalities, and intellectual property rights are owned and operated by the platform provider. Users are granted a non-exclusive, non-transferable right to access and use the Prolyncs software solely for the purpose of managing appointments and providing their services to clients.
Users agree not to use any of Prolyncs' proprietary information, trademarks, logos, or copyrighted materials for any unauthorized purposes. Any modifications, improvements, or suggestions provided by Users to enhance the software's functionality may be used by the platform provider without obligation or compensation to the User.
Users are solely responsible for the accuracy and legality of the content they upload, share, or display through Prolyncs. The platform provider does not claim ownership over Users' content, but it may enforce content restrictions and removals in accordance with the platform's terms of use and acceptable use policy.
In summary, Users of Prolyncs maintain ownership rights to their services while utilizing the software to efficiently manage appointments and enhance customer experience. The platform provider retains ownership of the software itself and its associated intellectual property, while granting Users a limited right to access and use the platform for the specified purposes. Users are encouraged to review and understand the ownership and usage terms outlined in the platform's terms of use to ensure a clear understanding of their rights and responsibilities.
Ownership Rights to Your Data 1.1 As a service provider, you retain all ownership rights to the data you input or upload into the Software, including but not limited to appointment details, customer information, and other relevant data. 1.2 ProLyncs does not claim any ownership rights to your data.
By using the Software, you grant ProLyncs a limited, non-exclusive, worldwide, royalty-free license to use, modify, reproduce, distribute, and display your content solely for the purpose of providing the services offered by the Software. This license includes the right for ProLyncs to sublicense your content to third-party service providers solely for the purpose of fulfilling the services you request through the Software. You represent and warrant that you have the necessary rights and permissions to grant ProLyncs the license described in this section.
ProLyncs respects your privacy and handles your data in accordance with its Privacy Policy. ProLyncs will not disclose your data to third parties unless required by law or with your consent. ProLyncs implements reasonable security measures to protect your data from unauthorized access or disclosure.
ProLyncs may perform regular backups of your data as part of its standard backup procedures. However, you acknowledge that it is your responsibility to maintain copies of your data and that ProLyncs is not liable for any loss or damage to your data.
You shall not use the Software to store, transmit, or display any content that infringes upon the intellectual property rights or violates the rights of any third party. You shall not use the Software to engage in any unlawful, fraudulent, or malicious activities.
Upon termination of your use of the Software, ProLyncs will delete your data within a reasonable timeframe, unless otherwise required by law. You understand and agree that deleted data cannot be recovered once it is removed from the Software.
Service Providers are responsible for the Business Services and products they provide to end users/customers at their business location and the agreement for those Business Services and products is between the Service Providers and their Customers. Prolyncs Inc is in no way liable to customers/end users for the Business Services they receive from Service Providers.
Service Providers cannot send unsolicited emails, text messages or other electronic forms of marketing communication to end users via the Prolyncs Business Platform.
Service Providers are responsible for their inability to use Prolyncs business platform and any unauthorised access to their Prolyncs account which might result in their data loss, theft, disclosure & breach events. Service Providers agree to process and supply the Business Services to the Highest Industry Standards. You must at all times provide the Business Services on the Website and App at the same prices you offer on your own website. For the avoidance of doubt, you are permitted to offer lower prices or special offers to closed groups of individuals (both online andoffline), directly at your business location and on alternative online sales platforms.
Service Providers must ensure that you have all licences, consents, qualifications, authorities & insurance that are required for you to perform the Business Services.
Service Providers must ensure that all information supplied to your BusinessProfile is accurate, not misleading and legally compliant.
Service Providers are responsible for the cancellation and rescheduling policies set up by them.Prolyncs is solely a technology provider and does not act as a commercial booking agent. Prolyncs doesn’t offer any functionality to end users to pay online for the business services booked by them. Customers and Service Providers are able to cancel Pay Cash In-Store Bookings up until the time of the appointment and no contract is created between the Customer and the Service Provider until the appointment takes place. Confirmation and reminder emails will be sent to Customers via the Prolyncs Business Software on behalf of the Service Provider, but the Service Provider is responsible for providing their Business Services to the end user/Customer and handling any cancellations or rescheduling directly with the Customer/end user or via the Prolyncs Business Software itself. Prolyncs has no further involvement in any payment transactions for any business services booked on Prolyncs website.
Service Providers are responsible for ensuring that the content listed on the Prolyncs Website are accurate at all times, and are reflective of Service Providers Business Services, pricing, staff availability, Cancellation Policies and No- Show Policies, and other content that they actually offer. It is the Service Provider's obligation to transfer this information to Prolyncs by keeping this information on their Prolyncs Account on the Prolyncs Business Software (including calendar availability) up-to-date at all times. Prolyncs has the right to suspend or terminate any Service Provider Account if the Service Provider fails to provide the required information to Prolyncs.
The Service Provider can publish their Business profile page. Service providers are responsible for maintaining accurate information in their Business Profile, and where photographs are used, Service providers are responsible for ensuring that photos uploaded onto their Business Profile accurately reflect their Business services and place of business. Service Providers may manage and modify the contents of their Business Profile through the “Online Booking” section of the Prolyncs Business Software.
The Service Provider shall fulfil their obligation to provide Service Provider Business Services Offerings for all Prolyncs Bookings. In particular, the Service Provider must honour the Cancellation Policy and No-Show Policy for Business services that were in place at the time that the Prolyncs Booking was made.
If the Payment for any goods or Business services has not been processed via the Prolyncs website or its third party payment gateway providers then Prolyncs Inc is not liable for any refunds for any product or service.
The Service providers must accept all Prolyncs Bookings, and may only decline to accept Prolyncs Bookings in exceptional circumstances. In return, Customers are entitled to receive Business Services equal to those included in their Prolyncs Booking at the price indicated on the Prolyncs Booking. Service Provider may not impose any extra or additional fees or charges that contradict or otherwise alter the Terms of Sale of any Prolyncs Booking, unless expressly agreed by the Customer. If a Customer receives Business Services that are less than the value of the amount paid for the Prolyncs Booking, they may be entitled to a refund by the Service provider equal to the difference between the value of the service received and the value of the Prolyncs Booking.
If a Service provider fails to honour any of its obligations listed above, the Service provider shall be considered to be in Material Breach of this Agreement and may forfeit any payments due to it in connection with that Prolyncs Booking, other penalties as defined within this Agreement notwithstanding.
As a Service provider you are responsible for all activities that occur under your Account and you may not share your Account or password with anyone, and you agree to inform Prolyncs immediately of any unauthorized use of your account or any other breach of security.
As a Service provider you take full ownership and warrant that your business is not engaged in any illegal activities including anything that's against the law and will be held responsible for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
As a Service provider; to access features of the Website, App and/or Services you will be required to become a Registered User. For purposes of this Agreement, a “Registered User” is a user who has registered an account on the Website or App (“Account”). You represent that as an individual you are (1) of legal age to form a binding contract or are authorized on behalf of an entity to enter into a binding contract; and If you enter into this Agreement on behalf of an entity you represent that you are duly authorized to enter into this Agreement binding such entity in accordance with the preamble.
As a Service provider You acknowledge and agree that your business may be automatically listed on http://Prolyncs.com or any successor website in a list of services / service providers using our Services and the businesses & services listed on prolyncs is merely a marketplace to connect potential customers with service providers, such as yourself, to provide their respective service offerings. You understand and intend that you will provide the services required to perform and provide your Offerings to customers strictly as an independently-owned and operated business enterprise, and not as an employee, worker, agent, joint venture, partner or franchisee of Prolyncs or any customer for any purpose. Prolyncs does not guarantee any minimum number of reservations through the Services.
As a Service provider You acknowledge and agree that Prolyncs will have the right to include Prolyncs trademarks or slogans on or in data reports as well as advertising for Prolyncs, its partners, or http://Prolyncs.com or any successor website, on any Services interface, including those interfaces that your customers may see.
As a Service provider You acknowledge and agreeYou agree that Prolyncs can disclose the fact that you are a customer and that you are listed at http://Prolyncs.com .
For every email message sent in connection with the Services, you acknowledge and agree that Prolyncs may add an identifying footer stating "Powered by Prolyncs" or a similar message that may act as a hyperlink to a web site of Prolyncs's choosing.
Prolyncs is not responsible or liable for the actions or inactions of a customer or other third party in relation to the services provided by you. You understand, therefore, that by offering the Services on prolyncs, you will be introduced to third parties in relation to whom Prolyncs has not conducted any background or reference checking, that may be potentially dangerous, and that you use the Services at your own risk. The relationship between you and any customer who schedules your business services is solely between such parties and Prolyncs disclaims any and all responsibility with respect thereto.
YOU AGREE THAT Prolyncs WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS, COST, DAMAGE, INJURY (INCLUDING BODILY INJURY, DEATH OF ANY PERSON, THEFT OR DAMAGE TO PROPERTY) OR OTHER LIABILITY OF ANY SORT INCURRED AS THE RESULT OF ANY SUCH DEALINGS BETWEEN YOU AND A CUSTOMER, AS THE RESULT OF THE PRESENCE OF SUCH PARTIES ON THE SERVICES, OR THE PROVISION OF SERVICES, SUPPLIES AND OTHER MATERIALS BETWEEN YOU AND A CUSTOMER, AND YOU HEREBY IRREVOCABLY WAIVE ANY CLAIMS AGAINST Prolyncs ARISING FROM OR RELATED TO YOUR RELATIONSHIP WITH ANY THIRD PARTY WITH WHOM YOU COME IN CONTACT WITH THROUGH THE SERVICES (WHETHER DIRECTLY OR INDIRECTLY).
Client Text Reminder Feature 1.1 . You are solely responsible and liable for your use of the Messaging Services. The Software provides an optional subscription based client text reminder feature that allows service providers to send automated text reminders to their clients for upcoming appointments. 1.2 The use of the client text reminder feature is subject to the following terms and conditions.
Consent and Opt-in 2.1 As a service provider, you agree to obtain proper consent from your clients before sending them text reminders. 2.2 Clients must have the option to opt-in or opt-out of receiving text reminders, and their preferences should be respected and promptly updated in the Software.
Compliance with Applicable Laws 3.1 You agree to comply with all applicable laws and regulations governing text messaging, including but not limited to those related to data privacy, telemarketing, and electronic communications. 3.2 You are solely responsible for ensuring compliance with the Telephone Consumer Protection Act (TCPA) and other relevant laws.
Content of Text Reminders 4.1 Text reminders sent through the Software should be limited to essential appointment details, such as date, time, location, and any relevant instructions. 4.2 Text reminders should not contain any promotional or marketing content unless explicitly permitted by applicable laws.
Accuracy and Timeliness 5.1 You are responsible for ensuring the accuracy and timeliness of the text reminders sent through the Software. 5.2 ProLyncs does not guarantee the delivery or receipt of text reminders and is not liable for any issues arising from the non-delivery or delayed delivery of text reminders.
Email feature Services: By using the Prolyncs Email feature Services, you represent and warrant that all of the individuals on any distribution list you import into prolyncs account for purposes of sending email to such individuals are persons with whom you have an existing business relationship and have their consent.
For every email message sent in connection with the Services or appointments, you acknowledge and agree that Prolyncs may add an identifying footer stating "Powered by Prolyncs" or a similar message that may act as a hyperlink to a web site of Prolyncs's choosing.
You agree that you will use the Text & Email Services only in compliance with this Agreement, the Canada's anti-spam legislation, as amended from time to time and all other applicable laws (including but not limited to policies and laws related to spamming, privacy, obscenity, or defamation and child protective email address registry laws). Further, in the event that this representation and warranty is false, you agree to indemnify Prolyncs for all damages, penalties and attorney's fees incurred as a result. Without limiting the foregoing, you agree that you will not use the Services to send any commercial email message (as that term is defined in the Canada's anti-spam legislation, as amended from time to time) to any person who has opted out or otherwise objected to receive such messages from you.
Prolyncs will use commercially reasonable efforts to ensure the availability and functionality of the Service. However, Prolyncs does not guarantee uninterrupted or error-free operation of the Service.
Prolyncs reserves the right to modify, suspend, or discontinue any aspect or feature of the Service at any time without prior notice. Prolyncs shall not be liable to Service Provider or any third party for any modification, suspension, or discontinuance of the Service.
Service Provider agrees to subscribe to the Prolyncs Online Appointment Management System, and Prolyncs grants Service Provider a non-exclusive, non-transferable license to use the Service subject to the terms and conditions of these Terms.
The subscription term will commence on the date of registration and continue for the agreed-upon duration, unless terminated earlier as provided in these Terms.
Service Provider agrees to pay the applicable fees for the Service as outlined in the subscription plan chosen during the registration process and you will be responsible for payment of the applicable fee for any Services at the time you upgrade to any paid subscription package in your Account. 5.2. Fees are non-refundable except as expressly provided in these Terms or as required by applicable law. 5.3. Prolyncs reserves the right to modify the fees or introduce new fees upon prior notice to the Service Provider. Continued use of the Service after such notice constitutes acceptance of the modified fees.
https://stripe.com/en-ca/legal/ssa WE DO NOT PROCESS PAYMENT FOR ANY SERVICES. To facilitate payment for subscriptions via bank account, credit card, or debit card, we use third-party payment processors, including Stripe Inc. (“Stripe”) and its affiliates (“Stripe”, together with any other third-party payment processors, “Payment Processor”). These payment processing services are provided by the Payment Processors and are subject to the applicable Payment Processor’s terms and conditions, privacy policy, and all other relevant agreements, including, without limitation, the Stripe Terms of Service, located at https://stripe.com/en-ca/legal/ssa (collectively, the “Stripe Services Agreement”, and together with any other third-party payment processors terms, the “Payment Processor Agreements”).
By agreeing to these Terms of Service, users that use the payment functions of the Services also agree to be bound by the applicable Payment Processor Agreement for the payment function the user is using, as the same may be modified by the applicable Payment Processor from time to time. As a condition of Prolyncs enabling payment processing services through the Payment Processors, you represent and warrant to Prolyncs that all information you provide about your payment instruments and/or bank accounts is true and that you are authorized to use such payment instrument and/or bank account, as applicable.
You also authorize Prolyncs to share such information and other transaction information related to your payment for the Service with the Payment Processors. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You hereby authorize the applicable Payment Processor to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. Please contact the applicable Payment Processor for more information.
As part of the Services you may purchase a subscription to one of our payment partners listed on our pricing page, in order to process payments of end user customers. Your use of the services of any payment partners is subject to the applicable Payment Processor Agreements. You acknowledge and agree that Prolyncs is not responsible or liable for any services provided by the Payment Processors.
As indicated on the Services, certain subscription offerings may entail collection of fees from end user customers by the Payment Processors with a certain percentage or amount is retained by the Payment Processor and paid to Prolyncs with the balance being remitted to you. Before purchasing a subscription we encourage you to carefully review the corresponding terms and conditions set forth in the Services. By purchasing a subscription you are agreeing to such terms and conditions.
Subscribers acknowledge the specifics of the monthly subscription plan, including the subscription fee, plan features, and any limitations associated with the chosen tier.
The pricing and billing cycle for your subscription will be as set forth in a pricing schedule available when you select the applicable paid subscription package within your Account. Upgrades may be applied at any point and will be instantly accessible in your Account.
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.The billing cycle will begin with the date when the applicable subscription package is selected within your Account.
Subscription fees will be billed on a monthly basis. Subscribers must provide accurate billing information, including valid payment details, to ensure uninterrupted service. Payment processing may be handled by third-party payment processors.
Subscriptions will automatically renew at the end of each billing cycle, unless Subscribers choose to cancel. Automatic renewal ensures continuous access to Prolyncs' services without interruption.
Subscribers agree to use the subscribed services within the terms and limitations outlined in the chosen subscription plan. Excessive usage or misuse of the platform may result in action, including suspension or termination of the subscription.
Prolyncs reserves the right to amend these Terms & Pricing at its discretion. Subscribers will be informed of any changes, and continued use of the subscription plan after notification constitutes acceptance of the amended Terms.
To cancel your subscription, please follow these steps: Service Provider subscriptions can be cancelled from the subscription section in your Prolyncs account or by sending us an email on support@prolyncs.com. you will not be entitled to a refund. Prolyncs will not process refunds for the remaining days in a month after we receive the notice of cancellation from the service providers. Service Providers can access and use the Prolyncs account until the remaining days left after cancelling. Prolyncs will delete or deactivate the Service Provider account as per our Privacy Policy. For one time subscription plans there will be no refunds. Please refer to our Pricing page for more information.
Prolyncs may offer trial subscriptions which include free or discounted Services during a designated trial period. Availability of a free or discounted trial is not guaranteed and, if available, some restrictions may apply. Based on the terms of the free trial, you may or may not be required to enter a credit card. Should a credit card be required, your credit card will be charged immediately following the free trial, unless cancelled before the trial end date.
You can choose to activate your subscription at any time during the trial period. Upon activation, you will be charged immediately, your trial subscription will end, and you will be adherent to the applicable fees, charges, and billing terms described here within. You can cancel your trial at any time before the trial ends by going to “Cancel Subscription” located in your “Account Settings”. Upon cancellation or trial expiration, termination will be effective immediately, you will no longer be able to access the Services.You must provide Prolyncs or its designated agent with valid credit card information as a condition to continue using and subscribing to any of Prolyncs's paid Services.
You may maintain a subscription without providing any credit card information if you choose to use Prolyncs Services that are available free of charge. If you subscribe to any of Prolyncs's paid Services, you agree to provide Prolyncs with complete and accurate billing and contact information. This information includes your legal company name, street address, email address, and name and telephone number of an authorized billing contact. You agree to update this information within 30 days of any change to it. If the contact information you have provided is false or fraudulent, Prolyncs reserves the right to terminate this Agreement and/or your access to the Services in addition to pursuing any other legal remedies.
Your subscription will continue indefinitely until terminated in accordance with this Agreement. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period (each a “Renewal Commencement Date”) and continue for an additional equivalent period, at Prolyncs’s then-current price for such subscription.
You agree that your Account will be subject to this automatic renewal feature unless you cancel your paid subscription package by logging into and going to the “Cancel Subscription” page of your “Account Settings” page.. If you cancel your paid subscription, such cancellation will be effective immediately, you will no longer be able to access the paid Services, and you will not receive a refund of any portion of the subscription fee paid for the then-current subscription period. By subscribing to the paid Services, you authorize Prolyncs to charge your Payment Provider (as defined below) now, and again at the beginning of any subsequent subscription period. Upon renewal of your subscription, if Prolyncs does not receive payment from your Payment Provider, (i) you agree to pay all amounts due on your Account upon demand, and/or (ii) you agree that Prolyncs may either terminate or suspend your subscription and continue to attempt to charge your Payment Provider until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new subscription commitment period will begin as of the day payment was received).
We offer the following unlimited free trial of our basic plan and a 30 day free trial for monthly paid plans which begins when the service provider registers for a new account. The free trial includes all the features mentioned in our Standard & Premium monthly plan.
At the end of your free trial, the following will occur: After the free trial expires the user account will be deactivated or deleted as per our privacy policy if the user account is not renewed with our offered monthly subscriptions.
To cancel your free trial, please follow these steps: Service providers can cancel their monthly paid plan from the subscription section in your Prolyncs account or you can cancel your free trial by emailing us on support@prolyncs.com.
We accept the following payment methods on our Site:
Credit Card;
Debit; and
Direct Debit.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
We do not offer product deliveries purchased through prolyncs. All the products purchased via prolyncs are only available for pick up from the store location it was purchased.
We do not provide refunds for Business services booked on our Site as the payments will be processed between end users and service providers.
All the appointments booked via prolyncs may be subject to a cancellation fee as per the service provider cancellation policy which will also be handled offline between the end users and service providers.
If the Payment for any goods or Business services has not been processed via the Prolyncs website or its third party payment gateway partners then Prolyncs Inc is not liable for any refunds for any product or service.
when selecting the commission-based plan(“Start For Free”). By selecting this plan, Users agree to comply with these Terms for the use of Prolyncs' services.
Plan Details: Users acknowledge and understand the specifics of the commission-based plan, including the commission percentage applied to each successfully booked appointment through Prolyncs.
Commission Calculation: The commission is calculated based on the total value of appointments successfully booked by the User's clients through Prolyncs. The commission percentage may vary based on the terms agreed upon with Prolyncs.
Payment Schedule: Commission payments will be processed on a regular basis, as outlined in the payment schedule provided by Prolyncs. Users will receive a breakdown of commissions earned for each payment cycle.
Transparency: Prolyncs will provide transparent reporting on all commission calculations and earnings. Users will have access to a detailed breakdown of commissions for their records.
Client Payments: Users acknowledge that Prolyncs may collect payment on their behalf from clients using the platform. Commission amounts will be deducted from the total payment collected before being disbursed to Users.
Service Fee: Prolyncs reserves the right to charge a nominal service fee to cover operational costs associated with processing payments and providing platform services. This fee will be deducted from the commission.
Accountability: Users are responsible for the accuracy of their service offerings, appointment details, and availability on Prolyncs. Any discrepancies or disputes arising from these aspects may affect commission calculations.
Termination: Users may choose to switch plans or terminate their use of the commission-based plan at any time, subject to Prolyncs' terms and conditions. In such cases, all earned commissions will be processed according to the payment schedule.
Changes to Terms: Prolyncs reserves the right to amend these Terms, including commission percentages and payment schedules. Users will be notified of such changes in advance, and continued use of the commission-based plan after notification constitutes acceptance of the amended Terms.
Prolyncs may integrate third-party services to enhance the functionality of our online appointment management software. These services may include, but are not limited to, payment gateways, communication tools, analytics providers, and more. Please note that your use of third-party services is subject to their respective terms of use and privacy policies.
a. Usage Fees: Some third-party services integrated into Prolyncs may have associated usage fees. By utilizing these services, you agree to pay any applicable fees as outlined by the third-party service provider.
b. Billing: ProLncs is not responsible for billing or invoicing related to third-party services. Any billing disputes or issues must be resolved directly with the respective third-party service provider.
c. Authorization: By using ProLncs and engaging with third-party services, you authorize ProLncs to share necessary information with third-party service providers for the purpose of enabling the services and facilitating transactions.
a. Accurate Information: You are responsible for providing accurate and up-to-date information to third-party service providers. ProLncs is not liable for any discrepancies or errors in the information you provide.
b. Payment: You agree to pay any charges associated with third-party services in a timely manner. Failure to do so may result in the suspension or termination of your access to our services.
a. Third-Party Services: ProLncs does not endorse, guarantee, or assume liability for the actions, content, or services of any third-party service providers. Your interactions with third-party services are solely between you and the third-party provider.
b. Indirect Damages: ProLncs is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of third-party services, even if we have been advised of the possibility of such damages.
ProLncs reserves the right to modify, suspend, or terminate third-party services integration at any time without prior notice. This may include the addition or removal of third-party services and associated charges.
We may investigate any complaints or reported violations of this Agreement. At our absolute discretion, we reserve the right to take any of the following actions as we deem appropriate:
contact you;
suspend or terminate your account;
stop any purchase transaction;
prevent or restrict access to the Website, App, Service or particular Content; and/or
remove any prohibited Content on the Website, App, and/or Service.
We also reserve the right to report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other governmental officials. In order to cooperate with governmental requests, to protect our systems and users, or to ensure the integrity and operation of our business and systems, we may access and disclose any information we consider necessary or appropriate, including but not limited to user contact details, IP addressing and traffic information, usage history, and posted Content. We will report illegal conduct to law enforcement and we will cooperate to ensure that violators are prosecuted to the fullest extent of the law. We reserve the right, at our sole discretion, to pursue a civil lawsuit or criminal prosecution for any alleged or actual illegal activities involving our Website, App or Service.
Termination by Service Provider 1.1 As a service provider, you have the right to terminate your account on the Software at any time by providing written notice to ProLyncs. 1.2 Upon account termination, you will no longer have access to your account or any associated data.
Termination by ProLyncs 2.1 ProLyncs reserves the right to terminate a service provider's account on the Software for any reason, including but not limited to: (a) Violation of these Terms or any applicable laws or regulations. (b) Non-payment of fees or breach of payment obligations. (c) Suspicion of fraudulent activity or misuse of the Software. (d) Any other actions that may harm ProLyncs, its users, or its reputation. 2.2 ProLyncs may terminate the account with or without prior notice, depending on the severity of the violation or breach.
Effect of Termination 3.1 Upon account termination, your access to the Software and any associated services will be immediately terminated. 3.2 Termination of your account will result in the permanent deletion of all your data and information associated with the account. 3.3 ProLyncs will not be liable for any loss of data or damages resulting from the termination of your account.
Outstanding Fees 4.1 In the event of account termination due to non-payment of fees, you shall remain liable for any outstanding fees owed to ProLyncs. 4.2 ProLyncs reserves the right to pursue legal action or use debt collection services to recover any unpaid fees.
Survival of Terms 5.1 The termination of your account shall not affect the survival of any provisions of these Terms that are expressly or by their nature intended to survive termination, including but not limited to intellectual property rights, data privacy obligations, and limitation of liability
8.1. To the maximum extent permitted by applicable law, Prolyncs shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Service. 8.2. Service Provider acknowledges and agrees that Prolyncs shall not be liable for any acts or omissions of third-party service providers or for any content or information provided by third parties through the Service.
You will indemnify, hold harmless, and defend Prolyncs and its subsidiary and parent entities, predecessors, successors, affiliates, and assigns, and all of their respective current and former officers, directors, members, shareholders, agents, and employees (the "Indemnified Parties") from any and all actions, causes of action, suits, proceedings, claims, or demands of any third party (each a “Claim”) and all resulting judgments, bona fide settlements, penalties, damages, losses, liabilities, costs, and expenses (including without limitation reasonable attorneys' fees and costs), that arise out of: (a) your breach of this Agreement, (b) the conduct of your business and your Offerings, (c) Indemnified Parties’ use of any of your Content, Likeness and Your Data as permitted hereunder, (d) any negligent act or omission by you, or (e) any personal injury, death or property damage claim that arises out of or relates to the Offerings you make available through this Agreement. Prolyncs may, at its expense, employ separate counsel to monitor and participate in the defense of any Claim. Prolyncs will provide you with reasonably prompt notice in writing of any Claim.
Please carefully review the following terms and conditions ("Terms") regarding warranties and the disclaimer of warranties when using ProLyncs Online Appointment Software ("the Software"). By using the Software, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Software.
Warranties 1.1 ProLyncs warrants that it will make reasonable efforts to provide the Software in a professional and workmanlike manner. 1.2 ProLyncs warrants that the Software will perform materially in accordance with the features and functionality described in its documentation.
Disclaimer of Warranties 2.1 Except as expressly provided in Section 1 above, the Software is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise. 2.2 ProLyncs disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or error-free operation.
Third-Party Services and Content 3.1 The Software may integrate or link to third-party services or content. ProLyncs is not responsible for the accuracy, completeness, legality, or any other aspect of such third-party services or content. 3.2 Any use of third-party services or content is at your own risk, and you are solely responsible for reviewing and complying with their respective terms and conditions.
Limitation of Liability 4.1 To the maximum extent permitted by applicable law, ProLyncs and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use the Software. 4.2 ProLyncs' total liability under these Terms, whether in contract, tort, or otherwise, shall be limited to the fees paid by you, if any, for the use of the Software during the twelve (12) months preceding the event giving rise to the liability.
Governing Law and Jurisdiction 5.1 These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. 5.2 Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
Amendments 6.1 ProLyncs reserves the right to update or modify these Terms from time to time without prior notice. 6.2 You are responsible for regularly reviewing the most current version of the Terms.
mService Provider Business Listing and Prolyncs use of logos for Marketing communications
Prolyncs will have the right to include Prolyncs logos or slogans on or in data reports (hard copy and electronic) generated by the Services.
Prolyncs may include its own logo, as well as advertising for Prolyncs, its partners, or http://Prolyncs.com or any successor website, on any Services interface, including those interfaces that your customers may see.
You acknowledge and agree that as a result of using our Services to make available or accept online appointments, your business may be automatically listed on http://Prolyncs.com or any successor website in a list of services / service providers using our Services.
Please carefully review the following terms and conditions ("Terms") regarding the limitation of damages and liability release when using ProLyncs ("the Service"). By using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
Limitation of Damages 1.1 To the maximum extent permitted by applicable law, ProLyncs and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use the Service. 1.2 This limitation of damages applies to any claims, including but not limited to those for errors, inaccuracies, omissions, interruptions, defects, delays, viruses, or any failure of performance, whether based on warranty, contract, tort, or any other legal theory, even if ProLyncs has been advised of the possibility of such damages.
Release of Liability 2.1 By using the Service, you release ProLyncs and its affiliates, directors, officers, employees, agents, and licensors from any and all claims, demands, causes of action, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service. 2.2 This release of liability includes, but is not limited to, any claims for personal injury, property damage, loss of data, loss of profits, or any other losses or damages, whether based on warranty, contract, tort, or any other legal theory.
Indemnification 3.1 You agree to indemnify and hold harmless ProLyncs and its affiliates, directors, officers, employees, agents, and licensors from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) Your use of the Service. (b) Your violation of any applicable laws, regulations, or these Terms. (c) Your infringement or misappropriation of any intellectual property rights or other rights of any third party.
Third-Party Services and Content 4.1 The Service may integrate or link to third-party services or content. ProLyncs is not responsible for the accuracy, completeness, legality, or any other aspect of such third-party services or content. 4.2 Any use of third-party services or content is at your own risk, and you are solely responsible for reviewing and complying with their respective terms and conditions.
No Warranty 5.1 The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, or non-infringement. 5.2 ProLyncs does not warrant that the Service will be error-free, uninterrupted, or free from viruses or other harmful components.
You agree that Prolyncs can disclose the fact that you are a customer and that you are listed at http://Prolyncs.com .
For every email message sent in connection with the Services, you acknowledge and agree that Prolyncs may add an identifying footer stating "Powered by Prolyncs" or a similar message that may act as a hyperlink to a web site of Prolyncs's choosing.
License 1.1 ProLyncs grants you a limited, non-exclusive, non-transferable license to use the Prolyncs Business App for your internal business purposes. 1.2 You may not copy, modify, distribute, sell, or lease the App, or any part thereof, without the prior written consent of ProLyncs. 1.3 ProLyncs reserves all rights not expressly granted to you under these Terms.
Use of the App 2.1 You agree to use the App only in accordance with these Terms and all applicable laws and regulations. 2.2 You shall not use the App in any way that may disrupt, damage, or impair the functioning of the App or interfere with other users' access to the App.
Account Registration 3.1 In order to use the App, you may be required to create an account and provide accurate and up-to-date information. 3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Service Integration 4.1 The App may integrate with other services or platforms to enhance its functionality. 4.2 You acknowledge and agree that any integration with third-party services is subject to the terms and conditions of those services.
a. Scope: ProLncs provides support services related to the functionality, features, and usage of our online appointment management software.
b. Methods: Support services may be offered through various channels, including but not limited to, email, live chat, telephone, and online documentation.
c. Availability: Our support services are available during our designated support hours. Please refer to our official website or contact us for specific support hours.
a. Accurate Information: When seeking support, you are responsible for providing accurate and detailed information about the issue or inquiry you're facing.
b. Cooperation: You agree to cooperate with our support team, providing any necessary information, access, or documentation required to diagnose and resolve your issue.
a. Third-Party Services: Support services do not cover third-party services or software not developed or provided by ProLncs.
b. Customization: We do not provide support for customizations, modifications, or extensions made to our software by third parties.
c. Hardware and Network: Support services do not cover issues related to hardware, network connectivity, or internet services.
a. No Guarantees: Our support services are provided on an "as-is" basis. We do not guarantee that support services will result in the resolution of your issue.
b. Limitation: ProLncs is not responsible for any direct or indirect damages arising from the use of our support services or the outcome of any support-related interactions.
ProLncs reserves the right to modify, suspend, or terminate its support services at any time without prior notice. This may include changes to support methods, availability, and scope.
a. Proactive Monitoring: ProLncs may engage in proactive monitoring of the software to ensure its proper functionality, security, and adherence to our usage policies.
b. Investigation of Violations: We reserve the right to investigate any potential violations of our terms of use, policies, or applicable laws that come to our attention during the use of our software.
a. Information Sharing: If requested, you agree to cooperate with ProLncs in providing any necessary information, documentation, or access to facilitate investigations into potential violations.
b. Compliance with Investigations: Users must comply with any directives or requests from ProLncs during the course of an investigation.
a. Violation Consequences: If ProLncs determines that a user has violated our terms of use or policies, we reserve the right to take appropriate enforcement actions. These actions may include, but are not limited to, warning, suspension, or termination of access to our software.
b. Discretion: The decision to take enforcement actions, and the nature of those actions, is at the sole discretion of ProLncs.
a. Adherence to Policies: Users are responsible for understanding and adhering to ProLncs' terms of use, policies, and guidelines.
b. Security Measures: Users must take necessary security measures to protect their accounts and access to the software.
a. User Actions: ProLncs is not liable for any actions taken by users that violate our terms, policies, or applicable laws.
b. Enforcement Actions: ProLncs is not liable for any direct or indirect damages resulting from enforcement actions taken in response to violations.
ProLncs reserves the right to modify, suspend, or terminate its monitoring, investigation, and enforcement processes at any time without prior notice.
a. User Data: All data entered and uploaded by you or your clients into ProLyncs' software remains your property. ProLyncs does not claim ownership of this data.
b. Data Usage: ProLyncs will only use your data as outlined in our Privacy Policy, to provide the services you've subscribed to, and to improve our software.
a. Data Portability: Upon your request and subject to technical feasibility, ProLyncs may provide a means for you to export your data from our software in a standard format.
b. Compatibility: Data exported from ProLyncs may require conversion to be usable in other software or systems. The conversion process is your responsibility.
a. Data Backup: You are responsible for regularly backing up your data and content stored within ProLyncs' software.
b. Accuracy of Conversion: If you choose to convert data exported from ProLyncs for use in other systems, you are responsible for verifying the accuracy and integrity of the converted data.
a. Data Conversion: ProLyncs is not liable for any issues, errors, or losses that may arise during the data conversion process or as a result of using converted data.
b. Data Loss: While ProLyncs takes measures to ensure data security, we are not responsible for any loss of data during conversion or migration.
6.1. Prolyncs retains all ownership rights, title, and interest in and to the Service, including any intellectual property rights associated with it. 6.2. Service Provider may not copy, modify, distribute, sell, or lease any part of the Service or create derivative works based on the Service unless explicitly permitted by Prolyncs in writing.
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].
All Prolyncs User types understand and agree that all Reviews, Feedback, Comments you post on the Prolyncs Website, and any information contained in a Service Provider information profile on the Prolyncs Website are public and not private. Any other person (whether or not a user of the Prolyncs Website) may read your Reviews, Feedbacks, Comments without your knowledge. Please do not include any Personal Information (as defined in our Privacy Policy or otherwise) in your Reviews, Feedbacks, Comments. Prolyncs Inc does not control or endorse any Reviews, Feedbacksor Comments found in any part of the Prolyncs Website, and we specifically disclaim any liability concerning the Reviews, Feedback, Comments on the Prolyncs Website including any objectionable content. Any Reviews, Feedbacks, Comments Prolyncs users post to in connection with the
Prolyncs Website is publicly available.
By placing any information or other material on Prolyncs Website(including but not limited to posting messages, uploading files, inputting data or engaging in any other form of communication), you automatically grant (or warrant that the owner of such content has expressly granted) to Prolyncs Inc a perpetual, royalty-free, non-exclusive, irrevocable, unrestricted, worldwide licence to use, copy, sublicense, reproduce, distribute, redistribute, modify, adapt, publish, edit, translate, transmit, create derivative works of, publish and/or broadcast, publicly perform or display any materials or other information (including without limitation, ideas contained therein for new or improved products or Business services.
ProLyncs may host and process data on servers located in different countries. By using our software, you consent to the transfer of your data to these international locations.
ProLyncs is committed to implementing appropriate security measures to protect your data, regardless of the location of its processing.
a. Data Usage: ProLyncs will process your data only for the purpose of providing the services outlined in our terms of use and privacy policy.
b. Consent: By using our software, you consent to the processing of your data in accordance with these Terms and our privacy policy.
a. International Laws: Users are responsible for ensuring that their use of ProLyncs' software and the transfer of their data comply with relevant international data protection laws.
b. Restrictions: Users must not use our software for any purpose that violates applicable laws or regulations.
a. Data Breaches: While ProLncs takes measures to secure your data, we cannot guarantee the absolute security of data during transmission or storage. We are not liable for any data breaches or unauthorized access.
b. User Responsibilities: Users are responsible for maintaining the security of their accounts, including using strong passwords and safeguarding access credentials.
ProLncs reserves the right to modify or terminate the international data hosting arrangement at any time without prior notice.
User Obligation: You agree to indemnify, defend, and hold harmless ProLyncs and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from your use of our software, violation of these Terms, or infringement of any third-party rights.
a. Negotiation: In the event of any dispute, both parties agree to make reasonable efforts to resolve the matter through good-faith negotiations.
b. Mediation: If negotiation does not result in a resolution, both parties agree to engage in non-binding mediation to attempt to resolve the dispute before pursuing legal action.
c. Arbitration: Any unresolved dispute, claim, or controversy arising out of or relating to these Terms or the use of ProLyncs' software shall be resolved through binding arbitration. Both parties waive their right to a trial by jury.
d. Arbitration Process: The arbitration shall be conducted by a single arbitrator in accordance with the rules of the chosen arbitration service. The decision of the arbitrator shall be final and binding on both parties.
ProLyncs reserves the right to modify or terminate its indemnification and dispute resolution provisions at any time without prior notice.
Prolyncs allow end users to get Business services and products for children of age 13 or younger. Parents or legal guardians give consent and agree to our terms and conditions and privacy policy when they buy or get Business Services on behalf of their children’s
Users may be asked to provide a valid mobile number or email address via prolyncs which will be used to verify the user accounts by sending a code via text or email that will need to be entered as requested on Prolyncs.com or on Prolyncs mobile applications.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
These Terms of Use, and any rights granted hereunder, are not assignable, transferable or sublicensable by you except with Proylncs Inc prior written consent, but may be assigned by Prolyncs Inc without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
Please contact us if you have any questions or concerns. Our contact details are as follows:
You can also contact us through the feedback form available on our Site.
Effective Date: 27th day of June, 2022
