Welcome to our Subscription Help Page! Here, we provide a comprehensive guide to assist you in navigating and optimizing your subscription experience across our three distinct plans: Basic, Pro, and Enterprise. Whether you're a new user exploring our plans or an existing customer looking to make changes, we've got you covered. The Basic Plan is ideal for those starting, offering essential features at an affordable price. Elevate your experience with the Pro Plan, designed for advanced users seeking enhanced functionalities. For businesses with expansive needs, the Enterprise Plan delivers a comprehensive suite of tools and personalized support. All details can be found here: https://www.prolyncs.com/serviceprovider/pricing
FAQ's:
When can I cancel my plan? You can cancel you plan at any point even between payment cycles
Can I get a refund if I cancel my plan? No refund is provided in the case of plan cancellation.
If I cancel my plan in the middle of a month will I get a refund for the remaining days? No, if you chose to cancel your plan in the middle of the month there will be no refund, however you will still retain the plan’s benefits till the end of the payment cycle.
Can you charge my card without my permission? No, Prolyncs will only charge the provided card in the case of pre-approved transitions
How can I deactivate my account? You can deactivate your account by first cancelling your plan and then waiting till the billing cycle ends and your account will be removed automatically.
What cases can result in deactivation of my account? An account will be deactivated in the case of ending of the trial period, or after the end of the plan cycle.